The Fisher & Woordes warranty policy is automatically in effect upon purchase of any Fisher & Woordes products. Fisher & Woordes grants a one (1) year warranty period on its products. The warranties guarantee the buyer that the products meet the standards of usability, reliability and durability.
The warranties do not apply in case of:
- theft or loss;
- intentional damage;
- damages as a result of improper usage such as scratching, bumping or falling;
- normal wear and tear or aging of the used materials;
- damages as a result of neglected care.
Wear traces visible on our products, must be considered as normal effects of usage. The effects of perspiration on our products differ from one person to another, due to the differences in acidity.
The buyer acknowledges and agrees that the Fisher & Woordes products can be damaged if not handled with care. The warranty on our products only relates to demonstrable production errors. Fisher & Woordes products should not be exposed to water or chemical substances such as perfume, cosmetics and cleaning products as this may lead to discoloration or defects.
The warranties no longer apply in case a third party performed repair works or other works on the product, without prior written permission by Fisher & Woordes.
Shipment costs for a return shipment after a warranty request or repair request (for defects occurring after the buyer has used the product), will be borne by the buyer.In case of questions regarding returns and warranty, the buyer can always contact the Fisher & Woordes customer care team at firstname.lastname@example.org